Leadership Team
Our Leadership Team oversee operations and lead our 300 employees.
Executive
Curtis Reddell
Acting Chief Executive Officer
Curtis is an accomplished strategic leader with experience across healthcare, childcare, and community services. He holds a Bachelor of Science in Occupational Therapy, supported by leadership and change management qualifications, and brings hands-on clinical experience across rehabilitation and paediatric settings. He has led large multidisciplinary workforces in senior executive roles and is currently Deputy Chair of Wanslea Ltd.
Caoibhe Hendy
Acting Chief Operating Officer
Caoibhe is a senior Occupational Therapist and leader with over 15 years’ experience at Therapy Focus bringing a strong focus on organisational leadership, clinical governance, and clinical excellence. Her work is underpinned by a commitment to quality, continuous improvement, and delivering meaningful outcomes for customers.
In recent years, Caoibhe’s role has centred on the growth and development of Therapy Focus’ Specialised Services, supporting the organisation to respond to increasing complexity within the disability sector. She has led and contributed to the development of specialist service offerings, including complex assistive technology prescription, home modifications, and services for people with complex communication needs (AAC).
Caoibhe has played a key role in supporting successful NDIS and Aged Care audits, strengthening governance frameworks, and embedding best practice across services. Her experience includes managing contracts, building and maintaining strategic stakeholder relationships, and contributing to service sustainability and innovation.
Enabling strong customer outcomes is Caoibhe’s primary focus. She is deeply committed to creating the structures, systems, and clinical environments that support therapists to deliver high-quality, effective services and to thrive in their roles, ensuring the organisation continues to deliver excellence in an evolving sector.
Kelly Byleveld
Executive Manager; People, Talent and Culture
Kelly is a passionate Senior Human Resource professional with over 20 years of experience spanning multiple industries.
Kelly has a proven capability of delivering effective strategic and operational Human Resource solutions to ensure a positive, engaged and driven workforce. These are the key ingredients to a business reaching its goals.
Kelly is passionate about supporting leaders so they can achieve the best outcomes for their teams and customers through creative people solutions and does this via coaching and mentoring.
Senior Managers
Jordan Palk
Senior Manager; Customer Experience
Jordan joined Therapy Focus in 2021, initially as a Scheduler before progressing to Team Leader within the Customer Experience Hub. With over 15 years of experience in hospitality management across Western Australia and the UK, Jordan brings a strong commitment to delivering exceptional customer service and a seamless experience for every customer. Passionate about team development, Jordan takes pride in supporting staff to grow and thrive in their roles, ensuring the highest quality of service delivery for Therapy Focus customers.