Our 2020-23 Strategic Plan was developed in consultation with our therapy teams, with each creating a three-year plan for continual growth and improvement that reflects the communities they work within. These individual plans detail projects and deliverables that will help us meet our strategic objectives, which are:
Achieve customer-led growth and innovation
Become an employer of choice
Grow and diversify services
Ensure commercial security and sustainability
Our teams will need support to realise their aspirations, and so our support hubs have also created individual plans. Together, as one, we have a map. The importance of such alignment is simple; this plan will benefit current and future customers, and the people who form their support network.