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Continence services

For adults 65+

Comprehensive aged care continence services for the management and prevention of bladder and bowel health issues.

Did you know?

One in three Australians are affected by bladder and bowel issues.

Incontinence is one of the main reasons for older Australians leaving their home prematurely and entering residential aged care.

More than 70% of people can improve their bladder and bowel health by making a few simple changes to their daily routine.

Our Aged Care Continence Services

Incontinence is the term used to describe accidental or involuntary loss of urine (urinary incontinence) or bowel motion, faeces or wind (faecal or bowel incontinence). Incontinence can have a significant impact on quality of life and overall wellness.

At Therapy Focus, our Bladder and Bowel Health Team is comprised of qualified healthcare professionals with more than 20 years’ experience in aged and community care. The team provide advice and support for bladder and bowel health issues, helping people overcome or better manage incontinence.

Our aged care continence services are available to people aged 65 years and above, or 50 years and above for Aboriginal or Torres Strait Islander people. Services include:

  • A home visiting service for eligible customers
  • Comprehensive continence assessments, including urine testing and bladder scans
  • Management strategies for incontinence, constipation and other bladder and bowel issues
  • Incontinence product information and subsidy scheme access

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Accessing our services

Our aged care continence services can be accessed via the following funding options. For more infomation, contact our friendly team on 1300 135 373.
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Home Care Package

Therapy Focus delivers aged care continence services on behalf of Home Care Package providers.

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Commonwealth Home Support Programme

Request a referral via the My Aged Care website. Simply search "Therapy Focus" on the Find a Provider page.

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Private Purchase

Not eligible for government funding? Want to access extra support? Our services can be purchased privately for a fee.

Continence Advisory Service

It takes great courage to talk about bladder and bowel health issues. Our team is here to listen to your concerns, answer your questions and provide reassurance.

Our Continence Advisory Service offers phone consults with qualified continence clinicians who can provide information and advice about continence-related topics.

The service can be accessed through the Commonwealth Home Support Program. Simply request a referral via the My Aged Care website.

Some of the topics our team can provide advice and support for over the phone include:

  • Information about continence issues, including urgency, frequency, constipation, nocturia and pelvic organ prolapse
  • Preventative strategies to ensure good bladder and bowel health
  • Healthy bladder and bowel habits, including exercises, diet and fluid intake
  • Managing the effect of other diseases and conditions on incontinence
  • Advice for the selection and use of incontinence aids and products
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Continence Education and Training

Did you know that it’s considered best practice to ask customers about their bladder and bowel when conducting health and aged care assessments?

Do you know what to look for and what questions to ask when conducting a continence assessment?

Do you know how to identify common causes of bladder and bowel issues and how to manage them?

Are you interested in learning about how you can improve continence care for your customers?

We offer evidence-based continence education and training for healthcare professionals and support workers. Popular topics include:

  • Continence assessment and management
  • Catheter competency training
  • Urinary tract infection prevention
  • Dementia and continence care
  • Assessment, selection and prescription of incontinence aids and products

For more information or to discuss your training needs, contact us on 1300 135 373.

Start your journey today

Submit an enquiry for more information or to access our aged care continence services. If you have questions or need assistance, call our friendly team on 1300 135 373.