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If you have a more detailed request, please fill in our contact form

Feedback

We aim to provide the best possible service. Make a suggestion, compliment or complaint to help us continuously improve.

There are two ways you can provide feedback to Therapy Focus:

  1. Contact the appropriate staff member, their manager or Therapy Focus directly either in writing, via phone, or in person. We can arrange an interpreter or any other assistance you might require to provide feedback.
  2. Complete the feedback form below and click submit.
What happens next?

Once we have received your feedback, the appropriate staff member will address your comments and take action as soon as possible (if appropriate). If you provide us with your name, phone number and/or postal address we will contact you within a week to discuss your feedback and inform you of any actions taken.

To find out about the progress of your feedback, please contact us.

If you feel that a suitable resolution is not achieved you may like to contact the Health and Disability Services Complaints Office (HaDSCO)

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