Crystal qualified as an Occupational Therapist in 2008 and initially joined Therapy Focus to work with children and families. She developed a strong interest in Assistive Technology and Home Modifications, and is a qualified complex Home Modifications Therapist with the NDIS. Natalie progressed into Team Leader, Assistive Technology and Home Modifications and was paramount in growing the team from two to fourteen staff over a five year period.
After taking some time off to start a family, Crystal now works as a Clinical Manager. Crystal has strong skills in working with systems, funding, and processes to make sure services can be provided with quality, efficiency, and common sense at the forefront. She loves coming to work so she can support Team Leaders to work with their teams in supporting the lives of their customers.