We are pleased to offer our services and supports at a lower price than those outlined in the NDIS Price Guide.

View our NDIS Price List

These prices are effective for Service Agreements commencing on or after 1 October 2019.

The services we deliver in remote and very remote areas are specific and tailored to the needs of individuals and families living in these areas.

View our price list for remote areas. This price list shows the cost of services under the Improved Daily Living Skills support category for people living in remote areas. These prices are effective for Service Agreements commencing on or after 1 October 2019.

If you live in a remote area, contact us for more information and a customised quote for the services we offer.

For more information about the NDIS Price Guide, visit the NDIS website.

What we charge for

Service delivery happens in a number of different ways. Watch the video below to learn about the types of activities that you will be charged for in your Service Agreement with us.

Alternatively, you can download a fact sheet explaining what we charge for.

This video is also available in the following languages:

How we manage late payments

Our debt recovery policy ensures that we manage late payments in a fair, consistent, timely and accountable way.

If you are having trouble paying your account, please contact us on 1300 135 373 to discuss your options. 

  • If payment hasn’t been received within 14 days of your invoice being sent – our team will follow up with a phone call and a letter/email.
  • If payment hasn’t been received within 21 days of your invoice being sent – our team will follow up with you again and your services will be suspended.
  • If payment hasn’t been received within 42 days of your invoice being sent (3 weeks after your services have been suspended) – a final letter will be sent to you advising that you have an outstanding account
    and that we will be referring your case to a debt collection agency.
  • If payment hasn’t been received within 49 days of your invoice being sent (4 weeks after your services have been suspended) – You will be discharged from services.
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